1. If you aren’t happy with your child’s care at Wellingborough Day Nursery and wish to withdraw your child within 30 days of them starting, we will give back any money you have paid us.
2. You must be a new family to our nursery.
3. You must have paid your nursery bill monthly in advance, in accordance with our Standard Terms and Conditions.
4. You must discuss any concerns with the nursery manager prior to making the decision to leaving us. We would appreciate your complete honesty so that we have a chance to put things right if necessary.
5. We hope it doesn’t need pointing out that the 100% Money Back Guarantee doesn’t apply to other reasons why you may leave eg moving house, changing job etc. The reasons must be purely to do with how happy your are with the childcare.